Table of Contents
- 1. App Owner / Developer
- 2. Information We Collect
- 3. How We Use Information
- 4. Customer / Donor Data
- 5. NGO / Biogas Partner Data
- 6. Communication
- 7. Third-Party Services
- 8. Data Sharing
- 9. Data Security
- 10. Data Retention
- 11. Account Deletion
- 12. Children's Privacy
- 13. Location Data
- 14. Notifications
- 15. Cookies / Tracking
- 16. User Rights
- 17. Changes to Policy
- 18. Contact Us
1. App Owner / Developer Information
App Name: EcoFeed
Contact Email: nanthininnsuresh@gmail.com
EcoFeed connects food donors with NGOs and Biogas partners so surplus food reaches people or is converted responsibly.
2. Information We Collect
We collect only the information needed to run the EcoFeed platform.
Account Information
- Name, email address and phone number
- Organization details (for NGOs and Biogas partners)
- User role (Donor, NGO or Biogas Partner)
- Authentication credentials, managed securely by our authentication provider
Donation Information
- Food photos, quantity, meal type and dietary category
- Pickup address and scheduling details
- Donation status history and timestamps
Device / Technical Information
- Push notification tokens
- Crash logs and diagnostics to improve app stability
- Device location, only if permission is granted
3. How We Use Information
- Create and manage Donor, NGO and Biogas partner accounts
- Match donors with nearby NGOs and Biogas partners
- Facilitate donation listings, acceptance and pickups
- Show real-time status updates (accepted, arrived, started, completed)
- Send essential notifications about your donations
- Troubleshoot problems and improve performance
4. Customer / Donor Data
Donor data is used to create food listings and match them with partners. Your name, phone number, pickup address and listing details are shared only with the NGO or Biogas partner who accepts your donation.
Donors are responsible for the quality and accuracy of the food they list.
5. NGO / Biogas Partner Data
Organization details you provide are visible to donors so they can coordinate pickup and verify who is collecting. NGOs must verify food condition upon pickup to help ensure community safety.
6. Communication
Contact details are exchanged between the donor and the matched partner only after a donation is accepted, so the pickup can be completed. We use your phone number and email for transaction-related messages such as confirmations and status changes.
7. Third-Party Services
Service providers access your information only to perform tasks on our behalf:
- Supabase / Firebase: authentication, database, real-time sync and image storage
- Firebase Cloud Messaging: push notifications
- Firebase Crashlytics: crash reports and diagnostics
- Google Maps / Location Services: geolocation and address lookup
8. Data Sharing
We do not sell, rent or trade your personal data. Information is shared only:
- With the matched partner once a donation is accepted
- With service providers that run our infrastructure
- When required by law, regulation or legal process
- To detect, prevent or address fraud or security issues
9. Data Security
Data between the app and our servers is encrypted in transit using HTTPS/TLS. Database access is protected with Row Level Security policies so users can only access records they own or are entitled to see. No method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
10. Data Retention
We keep your profile and donation history for as long as your account is active, and as needed to meet legal obligations and resolve disputes.
11. Account Deletion
You can delete your account in the app under Edit Profile → Delete Account, or email nanthininnsuresh@gmail.com from the address linked to your account. Your profile data is permanently removed within 30 days of the request.
12. Children's Privacy
EcoFeed is not intended for children under 13. We do not knowingly collect their personal information, and if we learn we have, we will delete it.
13. Location Data
- Why: to match donors with nearby NGOs and Biogas partners, reducing travel distance and keeping food fresh.
- When: while you use the app, such as when setting an address or creating a listing.
- Sharing: pickup location is shared with the accepted partner. We do not track background location unless you authorize live tracking during an active job.
14. Notifications
We send push notifications only for transactional updates, such as a donation being accepted or a partner arriving. You can manage them in your device settings.
15. Cookies / Tracking
The EcoFeed mobile app does not use cookies or advertising trackers.
16. User Rights
Depending on your location, you may have the right to access, correct or delete your personal data. You can do this from your profile settings or by contacting nanthininnsuresh@gmail.com.
17. Changes to Privacy Policy
We may update this policy from time to time. We will change the "Last Updated" date and, where appropriate, notify you in the app or by email.